How to buy from Koton and ship to your country
A Turkish fashion brand known for on-trend clothes for women and men, plus denim, kids' wear and accessories. Its Turkish site doesn't ship abroad, but with your free Istanbul address you order as if you lived in Turkey, and we bring the order to your door.
- What it sellsOn-trend fashion for women and men
- Usually reaches our warehouse inTwo or three days
Ordering from Koton in five steps
Create your Kervan account
It's free, and your Istanbul address and box code (like KRV-204815) appear in it at once.
Create a Koton account
Open www.koton.com and sign up with your email. The store may ask for a Turkish phone number to confirm the account by text message. If you don't have one, send us the product links and we'll buy them for you.
Add your Istanbul address
Choose "Adres Ekle" and fill in the fields as in the table below. Most important: your box code next to your name, since that is how we know the parcel is yours.
Pay
Try your card. Turkish stores accept some cards issued outside Turkey and decline others, and declines are common. If yours is declined, send us the product link and we'll buy it for you for 5% of its price.
We receive, combine and ship
Every parcel shows in your account with its photo and weight. When everything you ordered has arrived, you choose the parcels and we pack them into one box and ship it to your door.
The Turkish address form, field by field
These are the fields you'll see in Turkish stores, though their order may differ. Everything is ready to copy in your Kervan account.
| Field | Meaning | What to write |
|---|---|---|
| Ad | First name | Your first name in Latin letters, as in your address |
| Soyad | Surname | Your surname, then your box code, like: Haddad KRV-204815 |
| Cep Telefonu | Mobile number | The warehouse number written in your address in your account |
| İl | Province | İstanbul |
| İlçe | District | The district written in your address in your account |
| Mahalle | Neighbourhood | The neighbourhood written in your address in your account |
| Adres | Full address | The street and building number from your account, then your box code again |
| Adres Başlığı | Address name | Any name you like, such as Kervan |
Why we combine your Koton orders in one box
Koton is a single store, but fashion lovers order from it and from other stores in the same season. We combine all your parcels into one sturdy carton, so you pay one shipping charge instead of several.
Tips for ordering from Koton
- Popular sizes in new collections can sell out quickly, so order what you like when you see it, and leave the parcels with us until your order is complete.
- Open the size chart (Beden Tablosu) on the product page and compare its length and width with a piece you own that fits you.
- If the site won't take your card or asks for a Turkish number, send us the links from the "Buy it for me" page in your account, and we buy them for you for 5% of their price.
What does shipping your Koton order cost?
Approximate air prices from Istanbul in US dollars, by the box's weight after we combine your parcels. Tap your country for every detail.
| To | 1 kg box | 3 kg box | Time |
|---|---|---|---|
| Saudi Arabia | $16 | $29 | 3–5 days |
| UAE | $15 | $28 | 3–5 days |
| Egypt | $14 | $26 | 4–7 days |
| Germany | $20 | $35 | 4–7 days |
| United Kingdom | $23 | $42 | 4–7 days |
| United States | $27 | $49 | 5–9 days |
Turkish words you'll see when ordering
- Sepete EkleAdd to basket
- BedenSize
- RenkColour
- SepetimMy basket
- Adres EkleAdd an address
- ÖdemePayment
- Kart NumarasıCard number
- Siparişi OnaylaConfirm the order
- KargoDelivery within Turkey
- Kargoya VerildiHanded to the courier
Questions about buying from Koton
Does Koton ship outside Turkey?
The Turkish site delivers within Turkey. So you use your address with us in Istanbul, the order reaches our warehouse, and we ship it to you.
Will my foreign card be accepted?
Sometimes yes and sometimes no; it depends on the store and your bank. If it's declined, send us the product link and we'll buy it for you for 5% of its price.
What if I want to return something?
Turkish law gives online buyers 14 days to cancel a purchase. Returns happen inside Turkey, so if something arrives wrong or broken while we still have it, we contact you to return it to the store before shipping. Message us quickly: the time starts when the parcel reaches our warehouse.
How long can my order stay with you?
We keep your parcels free for 30 days from the day they arrive, so you have time to order from other stores and ship everything together.
Get your Istanbul address and order from Koton today
Free, in two minutes. And if the store won't take your card, send us the product link and we'll buy it for you.
